Cruise & Vacation Specialists (“Owner”) takes your privacy seriously. We make it a priority to secure and protect the confidentiality of the personally identifiable information that you provide to us. This policy explains the type of personal information we gather when you use www.crescentcitycruises.com or our affiliated websites (collectively, the “Site”) and when you provide us information by other means, including by email and telephone.
Information We Collect
Owner collects non-personally identifiable information about visitors to the Site such as aggregate information on what pages are accessed or visited. We use this information to continually improve the online experience we provide Site visitors. We also collect personally identifiable information that is specifically volunteered to us by email, by telephone or by those visiting the Site online, including request and contact information and survey information.
Use of the Information We Collect
The information we collect is used to improve the Site and to contact those who have requested information concerning our products and services and, as needed, to carry out the purchase of products and services. We will only send you updates, offerings or product information by email or mail if you have if you have provided your email or mailing address to us.
Third-Party Web Beacons
We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting the Site. Yahoo! may also use anonymous information about your visits to the Site in order to improve its products and services and provide advertisements about goods and services of interest to you.
Sharing of information
We do not sell or rent your personal information to anyone. Owner will only share your personally identifiable information with our Affiliates, Travel Specialist and authorized service providers that perform certain services or functions on our behalf. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process involving Owner or the Site.
Updates to our policy
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to the Site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at the Site periodically.
Updating your information
Upon request, we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by writing to us at the above address.
We protect your information
We value your privacy and we have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at the Site.